FAQ

How long will my order take to arrive?

Karachi: 2–3 business days
Other cities: 3–5 business days

Do you deliver across Pakistan?

Yes, we deliver to locations across Pakistan where courier service is available.

How can I track my order?

Once your order has been dispatched, tracking details will be shared with you where available.

Can I change or cancel my order?

If you need to make a change or cancel your order, please contact us as soon as possible. Once an order has been dispatched, we may not be able to make changes or cancel it.

What if my order arrives damaged or incorrect?

Please contact us within 48 hours of delivery with your order number and clear photos or a video of the issue. We’ll review it and help arrange a replacement, exchange, or refund where applicable.